Services & Support2019-07-10T12:28:28+00:00

The Service You Deserve, The Support You Demand

Service out of this world.

All of our technicians have a Konica Minolta world wide accreditation with ongoing training to deliver an unmatched service experience to you the customer. Our dedicated technical staff are area bound and are personally responsible to take care of each client which is assigned to them with speed and efficiency.

We are continuously looking at ways to improve our clients experience and product offering. Our focus is to deliver the best in Service, Sales and Consumables to you our valued clients or potential client. Our friendly staff will welcome your service calls with a smile that can be felt over the phone or alternatively you may log calls via our website.

We offer remote support where necessary and provide free software to assist with the collection of meter readings, alternately readings may be submitted online or called through to our offices.

We offer a total in-house experience from sales of machines and financing of the equipment to delivery and supply of consumables all under one roof.

We strive to live up to our motto of being “Light Years Ahead” by being innovative and different with the ability to provide the best service and product at the best price – Guaranteed!

Realtime Communication

  • A friendly member of our support staff answers calls during business hours, not an automated voice.
  • Customers can place service calls online. Directors take Support Seriously
  • Every director is available at any time to you, our client, whenever you feel we can improve or assist.
  • It can be frustrating when things don’t go to plan. We are prepared to come and see you to work out the right solution.

Superlative Support

  • 100 percent manufacturer-trained technicians
  • Good parts availability in every tech’s mobile inventory
  • Fast, onsite response time thanks to zoned technicians
  • Real-time technician dispatch

Unmatched Maintenance

We back every product we sell and solution we suggest with a strong commitment to maintenance, which includes parts, labor, supplies, toners and drums.

More than R1 million of replacement parts are in stock at all times.