Many South African companies choose to save costs with demo office equipment. The catch is that poorly refurbished equipment will end up costing you much more down the road, so you need make sure your supplier is the real deal and that your service level agreement (SLA) is in place.
Let’s be honest, we’re all trying to save money and there is nothing wrong with looking for more affordable office equipment. Opting for refurbished or renewed office equipment, such as printer/ copiers, is an excellent cost-saving solution, but only if the refurbishment is done correctly.
To avoid the risk of purchasing a demo printer / copier that’s going to give up on you after just a few weeks, you need a reliable refurbishing partner. There’s a lot more to renewing office equipment than meets the eye and unless you’re an expert in the field, you won’t know that you’ve purchased a dud until it’s too late.
Choose a supplier with a proven track record, transparent online reviews, and contactable references. Konica Minolta Gauteng, for example, has been in the industry for over thirty years and will happily supply new customers with reference contacts, a visit to their technical centre and a guarantee on all their equipment backed by a service level maintenance agreement.
Printer refurbishment done well
It’s easy to clean up a printer and have it looking new in no time, but the real work happens on the inside. Much like a car, no matter how much you polish the paint, if the engine isn’t working properly, you’re going nowhere.
During a decent printer overhaul, we focus on the following:
- The interior is meticulously cleaned of any dust, paper, or ink particles
- Check paper feed system and print quality
- Clean and lubricate the fuser system
- Check circuit boards
- Check and update firmware
- All casing parts are checked to ensure they are correctly fitted and in good condition
- Feed rollers, pick-up rollers and separation rollers are checked and are often replaced
- All wiring is checked for wear and replaced if needed
- A spare toner is always sent with a refurbished machine
A large part of the refurbishment process involves testing. All printer functions are repeatedly tested to ensure there are no defects and that the machine is functioning correctly. Only once it has gone through strict quality protocols and has been signed off by the workshop manager will the machine be scheduled for delivery.
As an experienced office equipment company, Konica Minolta Gauteng knows that cutting corners is not an option, and a large part of our success is due to excellent customer service and support.
In addition to quality refurbished / demo or renewed products, Konica Minolta Gauteng supplies a wide range of new machines from small A4 devices to multi-function A3 / A4 devices in both monochrome and colour. The user-friendly website allows customers to book a service and submit metre readings online.
It’s new to you
Customers looking for refurbished office equipment should not be made to feel as though they are making a ‘second rate’ purchase, especially when they’re making sound financial decisions for their business.
At the end of the day, your renewed / demo printer is new to you. You have purchased or rented a quality product, and you need a supplier that understands your expectations. Office equipment is there to make your life easier and ensure your business flows smoothly.
At Konica Minolta Gauteng we understand your need for reliable, top quality office equipment. We ensure all our products are in top condition before they leave our premises, and we work closely with all customers to ensure we exceed their expectations.